How do I care for my new clothes?
Since all of our clothing is handmade, it's best to treat them as delicately as possible. All items should be hand washed in cold water with a gentle laundry detergent. For the first few washes, we recommend washing separately, as dyes such as indigo will bleed. Then hang or lay flat to air dry. Iron or steam on a low setting if needed.
Do you ship internationally?
We ship anywhere in the world! Please visit our Shipping page for more information here.
Do you offer gift wrapping?
All of our clothing comes in hand printed cotton bags, but we do not gift wrap. If an item you are purchasing is a gift, please leave a note in the ‘Order notes’ box upon check out. We will make sure to remove the invoice and include a handwritten note with your message ☺
Will my item look exactly like it does online?
Our entire production process is done manually. Every artisan involved has left their own unique mark on our clothing. Therefore, color and printing variations are to be expected. These slight imperfections are celebrated, as it makes each garment truly one of a kind. Garments also may appear and feel stiffer upon arrival but will become soft and cozy as ever the more you wear them.
What happens if you sell out of something I want?
Ah, the downside to handmade clothing! We will do our best to re-stock if a certain item is in high demand. In the meantime, sign up for our newsletter or follow us on Instagram for all updates regarding restocking and new collection launches.
Do you sell wholesale?
We do! Please email us at info@francescasandro for all wholesale inquiries and let us know about your shop and other brands that you carry.
Do you do custom projects?
We are open to collaborations and small-scale design projects, reach out if you’ve got an idea!